Shipping policy

Shipping Locations

At SDELANKI, we are proud to offer international shipping. We strive to deliver our products worldwide, ensuring everyone can enjoy our offerings.

Shipping Methods

We use various couriers depending on the destination to ensure your order arrives safely and promptly. The courier for your order will be selected based on your location and the best available service.

Shipping Costs

  • Standard International Shipping: £10 GBP
  • Free UK Shipping: We offer free shipping for all orders within the UK.
  • Free International Shipping: For purchases over £50 GBP, we provide free international shipping.

Processing Time

All orders are processed within 1 to 3 business days. You will receive a notification once your order has been shipped.

Delivery Time

Delivery times vary depending on the courier and the destination. Estimated delivery times will be provided once the order has been shipped and the tracking number is issued.

Order Tracking

We provide tracking information for all orders. Once your order is shipped, you will receive an email with the tracking number and instructions on how to track your package.

Shipping Restrictions

Shipping restrictions may apply depending on the policies of the courier. If your location falls under such restrictions, we will notify you as soon as possible and provide alternative solutions.

Lost or Damaged Items

In the unfortunate event that your order is lost or damaged during shipping, we offer a refund. Please contact us at [customer service email] with your order details and we will assist you with the process.

Returns and Exchanges

We offer free returns for our customers. If you are not satisfied with your purchase, please contact us within 30 days of receiving your order to arrange a return or exchange.

Customer Service

For any shipping-related questions or concerns, please contact us at:

Email: sdelanki@gmail.com

We are committed to providing you with the best shopping experience and are here to assist you with any issues that may arise.

Thank you for shopping with SDELANKI!